Operations Manager

Operations Manager - Swansea

WB Power Services is a leading generator specialist that provides solutions, maintenance, sales and hire to customers across the UK. We are a family owned and run business and truly hold our values at the heart of everything we do offering a unique and friendly place of work; whilst maintaining the highest of professional standards.

Through a sustained period of growth, we now have a vacancy for a passionate, driven, and proactive Operations Manager to join our team in Swansea, Wales to support our Hire department and provide an excellent service to our client base and to develop, mentor and coach all staff members in your team.

The Role

• Day to day running of the depot
• Ensuring excellent housekeeping and HSE controls
• Ensure scheduled maintenance is carried out daily on our assets and associated equipment
• Resolve any issues that may arise reactively and proactively
• You will work closely with the Depot team to ensure that all systems are updated, and accurate asset levels are recorded at all times
• Work closely with the Hire Service Director to ensure we can always deliver solutions to customers
• You will for responsible for the allocation of assets and breakdowns received in the field
• Ensuring all your engineers have allocated jobs
• You will also attend client meetings and provide a market leading service to all customers in your team
• Your role will be to ensure we are working to all our policies and procedures in your department
• You will be required to travel to Head Office in Heanor, at least monthly to attend department meetings.

The person:

• 5 years or more years experience in a field service or generator industry is required
• Experience of customer facing roles
• Full UK driving license
• Be a natural communicator and at ease with all mediums such as verbal, email, letter etc.
• Ability to work in a fast-paced, thriving business
• Able to work on own initiative
• Microsoft office proficient

What do we offer:

• 28 days holiday plus Bank Holidays
• Competitive salary (DOE)
• Death in service benefit
• Private Healthcare upon completion of probation
• Comprehensive employee assistance programme
• Pension scheme